Restaurant
DukaanSathi
Restaurant management and POS system
ReactSupabase
Overview
DukaanSathi runs the full restaurant floor: point of sale, kitchen display, QR ordering, inventory and reporting in a single real-time workspace.
Business problem
Independent restaurants juggle paper tickets, separate billing software and manual stock registers, losing orders and margin every service.
Research
We shadowed dinner service at multiple outlets to time each step from order capture to kitchen handoff to settlement.
Our solution
A real-time system where QR orders, counter orders and kitchen status share one source of truth, with staff dashboards and daily reports.
Key features
Inside DukaanSathi
- Point of sale
- Kitchen display system
- QR ordering
- Inventory control
- Billing & GST
- Sales reports
- Staff dashboard
Architecture
How data flows
- User
- Frontend
- Authentication
- Backend
- Database
- AI Models
- Response
Challenges
- Realtime kitchen sync over unreliable venue Wi-Fi
- Touch-first UI usable during peak service
Business results
- Faster order-to-kitchen handoff
- Zero paper tickets
- Live stock visibility
Future improvements
- Multi-outlet management
- Loyalty programme
- Delivery aggregator sync
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